Welcome to BantuanStrSara.my. We are committed to protecting the privacy of our website visitors. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.
By using this website, you agree to the privacy practices described here.
Information We Collect
Automatic Information
When you visit our website, our servers automatically record certain information, including:
- Your IP address
- Browser type and version
- Operating system used
- Pages you visit on our website
- Time and date of your visit
- Referring website (the site that brought you here)
This information is collected for statistical purposes and to improve user experience on our website.
Information You Provide
If you submit a contact form or subscribe to our newsletter (if available), we may collect:
- Your name
- Email address
- Any message or inquiry you send us
We only collect information that you voluntarily provide to us.
How We Use Your Information
We use the collected information for the following purposes:
- To operate and maintain our website
- To improve our website content and user experience
- To respond to your inquiries and requests
- To analyze website traffic and user behavior
- To detect and prevent technical issues or security threats
We do not sell, trade, or rent your personal information to third parties.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your browsing experience.
How We Use Cookies
Our website uses cookies for:
- Essential Cookies: These are necessary for the website to function properly
- Analytics Cookies: We use Google Analytics to understand how visitors use our site
- Advertising Cookies: We use Google AdSense to display advertisements (see section below)
Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to:
- View what cookies you have and delete them individually
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
- Delete all cookies when you close your browser
Please note that disabling cookies may affect the functionality of this website.
Google AdSense and Advertising
Third-Party Advertising
This website uses Google AdSense to display advertisements. Google AdSense is a third-party advertising service provided by Google Inc.
How Google AdSense Works
Google uses cookies to serve ads based on your previous visits to our website and other websites on the internet. These cookies allow Google and its partners to show you ads based on your browsing activity.
The DART Cookie
Google’s use of the DART cookie enables it to serve ads to you based on your visit to our site and other sites across the internet. The DART cookie is used by Google for ad serving through various websites.
Opting Out of Personalized Advertising
You have the right to opt out of personalized advertising. You can do this by:
- Visiting Google’s Ads Settings at: https://www.google.com/settings/ads
- Visiting the Network Advertising Initiative opt-out page at: http://www.networkadvertising.org/choices/
- Using browser plugins like AdBlock or Privacy Badger
Even if you opt out of personalized ads, you may still see advertisements on our website, but they will not be based on your browsing history.
Third-Party Ad Vendors
In addition to Google AdSense, we may work with other third-party advertising vendors who may also use cookies and similar technologies. These vendors follow their own privacy policies.
Google Analytics
We use Google Analytics to analyze how visitors use our website. Google Analytics uses cookies to collect information such as:
- Number of visitors
- Pages visited
- Time spent on pages
- Geographic location (country/city level)
- Device type and browser used
This information helps us improve our website and content. The data collected by Google Analytics is anonymous and does not personally identify you.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at: https://tools.google.com/dlpage/gaoptout
Third-Party Links
Our website may contain links to external websites, including:
- Official government websites (.gov.my domains)
- Social media platforms
- Other reference websites
We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any external site you visit.
Data Security
We take reasonable measures to protect the information collected through our website. However, please understand that:
- No internet transmission is completely secure
- No method of electronic storage is 100% secure
- We cannot guarantee absolute security of your information
We implement industry-standard security measures including:
- Secure HTTPS connection (SSL certificate)
- Regular security updates and patches
- Monitoring for suspicious activity
- Access controls to protect data
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not:
- Request personal information from children
- Allow children under 13 to register on our site
- Market to children under 13
Your Rights
You have certain rights regarding your personal information:
Right to Access
You have the right to request what personal information we hold about you.
Right to Correction
If any information we hold about you is inaccurate, you have the right to request correction.
Right to Deletion
You may request that we delete your personal information, subject to legal obligations.
Right to Object
You can object to our processing of your personal information for specific purposes.
Right to Withdraw Consent
If you’ve provided consent for data collection, you can withdraw it at any time.
To exercise any of these rights, please contact us using the information in the Contact section below.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless:
- A longer retention period is required by law
- It is needed to resolve disputes
- It is necessary to enforce our agreements
Server logs and analytics data are typically retained for 12-24 months before being automatically deleted.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our practices
- Updates to legal requirements
- New features or services
When we make changes, we will:
- Update the “Last Updated” date at the top
- Post the revised policy on this page
- For significant changes, we may provide additional notice
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Disclaimer
Not a Government Website
BantuanStrSara.my is an independent information portal. We are NOT an official government website and are not affiliated with any Malaysian government agency.
Information Accuracy
While we strive to provide accurate and up-to-date information about:
- Sumbangan Tunai Rahmah (STR)
- Government assistance programs
- B40 benefits and eligibility
- Other related government initiatives
We recommend that you verify all information with official government sources before making any decisions.
No Liability
We make no warranties or representations about:
- The accuracy or completeness of information
- The timeliness of updates
- The suitability of information for your specific circumstances
Users are responsible for verifying information and should consult official sources for authoritative guidance.
Official Sources
For official and authoritative information, please refer to:
- Jabatan Perkhidmatan Awam (JPA): https://www.jpa.gov.my
- Government of Malaysia Official Portal: https://www.malaysia.gov.my
- Relevant ministry websites (ending in .gov.my)
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you can contact us:
Email: contact@bantuanstrsara.my
Response Time: We aim to respond to all inquiries within 48-72 hours.
When contacting us, please include:
- Your full name
- Your email address
- A detailed description of your inquiry or concern
- Any relevant reference numbers or details
Summary of Key Points
For your convenience, here’s a quick summary of our privacy practices:
✓ We collect basic information like IP addresses and browsing data ✓ We use Google AdSense for advertising (uses cookies) ✓ We use Google Analytics to improve our website ✓ You can opt out of personalized ads anytime ✓ We do not sell your personal information ✓ We take security seriously but cannot guarantee 100% security ✓ We are not a government website – verify information with official sources ✓ You have rights to access, correct, or delete your information ✓ Contact us if you have any privacy concerns
Effective Date: This Privacy Policy is effective as of the date stated at the top of this page and applies to all visitors of BantuanSTRSara.my.
By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy.